Terms
Terms of service
The basics of engaging SchoolSense for private tutoring. A written service agreement is provided when an ongoing engagement is confirmed.
Summary draft. The formal agreement takes precedence where the two differ.
Starting an engagement
Every engagement begins with a consultation and, for ongoing students, a Diagnostic + Learning Plan. Support is confirmed in writing, including the package selected, session length and frequency, and the goals the program is working towards.
Sessions
Sessions run one to two hours, delivered in person or online by agreement. Session times are scheduled ahead and confirmed with the parent or carer who engaged the service.
Out-of-session work
Packages include substantial work between sessions — marking, individualised activities, simplifying and adjusting school work, information sheets, and a monthly progression report. This work is part of the package price and is not billed separately.
Payment
Package fees are payable monthly in advance. Casual sessions and short intensive courses are payable on booking. All prices are in Australian dollars and are listed on the pricing page.
Cancellations and rescheduling
Sessions can be rescheduled with reasonable notice and will be made up within the same month where scheduling allows. Sessions cancelled at short notice, or missed without notice, may not be recoverable.
Working with schools
Liaison with a student’s school happens only at the request of the parent or carer. Tutoring is designed to reinforce the school’s program, not to replace it or to override a teacher’s professional judgement.
Scope
SchoolSense provides teaching and academic support. It is not a diagnostic, psychological, or clinical service, and does not assess or identify disability. Where a formal assessment would help, you will be told so and encouraged to seek it from an appropriately qualified professional.
Academic integrity
Support means teaching a student to produce their own work — planning, drafting, feedback, and revision. Assessment work is never completed on a student’s behalf.
Intellectual property
Resources, learning plans, and reports created for a student are theirs to keep and use. The underlying teaching materials and methodology remain the property of SchoolSense.
Governing law
These terms are governed by the laws of Queensland, Australia.
Who you’re dealing with
SchoolSense — ABN 27 073 966 392. Tutoring is delivered by a teacher registered with the Queensland College of Teachers, registration number 921555. Not registered for GST — no GST is charged. Contact hello@schoolsense.com.au.